I started this job at a very vulnerable time in my life. It was when I had to accept that staying home was overwhelming and serving had past it’s best before date (literally making me sick). It was a time when all my life choices banned together and taunted me — here you are, a mother and wife, with no completed degree, welcome to minimum wage or mountains of debt — neither that will cover day-care costs! When they finished jeering, I thought, shit. Okay. Well, I better dive-in and try for anything with the potential to make more than minimum wage. I didn’t know the difference between wheels or tires, had no idea what a suspension was or how an engine worked but miraculously, I kicked some serious butt. I’ve always loved learning and in this vocation, I had plenty o’ that to go.
What I loved about it? The negotiating. The clients. The freedom. What I hated about it? The management. The atmosphere. The hours. I really missed my kids. But I buckled down and showed up, I developed solid relationships with clients, did my best to bring any kind of enthusiasm into the building and continued to self-motivate by setting future goals. I think that’s why it was such a punch in the gut to be fired. I was fired not when my sales were low or my morale was down, I was fired when my sales were top of the board and my motivation was on fire. I had literally just accepted that we may not always be where we want but we can turn our location into whatever we dream if we keep our focus. I was counting every penny, getting on my husband about his RRSP’s, lining up each duck to see that we would be comfy and not working until we were 73.
That’s when I made the mistake of asking for documentation of my benefits I opted out of. They’re mandatory. Ok. Well can I see either way? You know, if I’m paying for life insurance, I’d like to know what it covers. I asked about discrepancies in pay and explained I’d lost $248 on a deal and had no idea why (not the only deal that I felt was off — my hunches have served me well my whole life). This because every penny counts — but apparently, that’s bad form. That’s what gets you fired and told it’s because of sales performance. I still haven’t received any answers and apparently, transparency in pay is up to the employer. They don’t have to tell you, they don’t have to give you warning, you don’t have to sign something, there doesn’t have to be just cause as long as they give you termination pay (they rarely pay you a damn thing — the minimum required is what $562 for a week without notice when you’ve worked there less than 2 years?) There, too, goes my pending full-pop sale that I have no chance to deliver.
The rights of salespeople is unbelievable. You take the business at their word on cost which you’ll never know, hope the gross is right and the person who clearly makes mistakes constantly is correct — this time. The alternative is you ask and risk pissing off management (bad management of course, because good management will be all over that shit). To go ahead and let go of a profitable employee asking what should be expected questions implies the truth on it’s own. But never mind that.
What do I do now? Go back to long hours when I had just received my ideal schedule (they wanted me to stay on the team because of my sales performance that simultaneously got me fired — I initially refused on the basis that I wasn’t looking to be let go down the road when someone came along with better hours. “We’re not going to do that!” )? Put my trust into another business knowing they have 0 repercussions and I have 0 rights? I have to say I am growing tired of giving companies my best and not even receiving the bare minimum respect in return. My working career is littered with incredible reviews, gifts and thank you’s from grateful guests and clients. I know I have made a positive impact on each business I’ve worked for. It’s amazing how your hard work is appreciated more by the people it benefits only momentarily and not in a monetary way either.
I guess what I’m saying is fuck Capitalism in the first degree. This will go on until the end of time, even after my maybe grandkids have grandkids because there will always be too many people that just accept it. They don’t speak aloud but whisper in the office of how stupid it is but zip their mouths shut, like they’ve never uttered a word or share any of the same beliefs when the person who can change it walks in.
At the very least, you always know where you stand with me as an employee. I’ll sooner talk to my employer than I will anyone else. There’s value in that. Your Yes people will drive you into the ground faster than you can yourself… Yes people are the most dishonest of them all — if you like them so much, I know why now. Yes people lack the vulnerability to build your brand and foster real connections with your clientele but who cares, right? You don’t.
I do and I will never allow myself to turn a Yes person. My passion, work ethic and commitment to excellence is owed to my values and without them, I’d just be a regular employee. No, thanks. And my money? You can keep it…
PS. Just incase you forgot — this was my performance with no previous experience, no prior database, no years in the game and I still had awesome, competitive results. Those results would have just increased over time. I sincerely hope you’re left with nothing.